Service

At Concentric Security, our Service Division is dedicated to delivering exceptional customer support, ensuring that your perimeter security systems operate efficiently and reliably.

Our motto, "On Time–Every Time–As Promised", reflects our dedication to reliability and trust. We go beyond simply meeting expectations; we ensure that every project is completed with precision and care, providing our customers with the confidence that their security needs are handled with the utmost professionalism and attention to detail.

Our robust portfolio includes more than 100 service & maintenance contracts.

Our dedication to excellence is evident in the testimonials we receive →

Cold weather can be the ultimate challenge to maintaining and repairing barrier equipment. It is also a challenge to keep a good attitude, keep warm, and keep safe. I called for service, thinking that most technicians would show up in 19 degree weather, with the equipment packed with snow, and say there was nothing that could be done until the snow was gone. Your technician did none of that. He removed the snow, had a great attitude, and stayed until he was able to diagnose the issue and fix the problem. I appreciate your technician’s professionalism and representing what a true expert technician looks and acts like. Thank you Concentric!

Assistant Chief Engineer
Secure Federal Facility
Thank you for your support in getting the barrier back in service! It significantly improves the traffic safety at our site. The Concentric Security technician was outstanding! He stayed connected and kept me apprised of his projected arrival time. Once he got here, he was able to diagnose and repair the problem. Thanks to all who supported us in these efforts!

Chief Building Officer
Secure Government Facility

Concentric Security is one of the leading vehicle barrier service providers.

Our professional, knowledgeable and experienced team of field supervisors and service technicians stands ready to maintain and service your vehicle barriers. Our focus is on servicing and maintaining vehicle barriers acting as the final point of denial in the event of a physical attack.

Our team is comprised of experts with over 50 years of combined experience. Many came from the manufacturing and construction sectors where they have designed, built, installed or serviced all makes and models of vehicle barriers including:

Ameristar Fence Products
B&B ARMR
Crisp
Delta Scientific
Heald Ltd
Koei Industry Co.
Nasatka
Robotic Security Systems, Inc.
…and others

The Concentric Service team is experienced in the design and troubleshooting of barrier electronic plc systems as well as the design or modification of existing “Sequences of operation”. A variety of service plans are provided to suit your facilities’ needs. Benefits include:

Experienced and qualified technicians
Fully stocked, fully capable service vehicles
Dedicated call center and in-house support team
Web and call center service processing
Warehouse Support Center in Washington, DC metropolitan area
Variety of service plans to meet your needs
Emergency response and repair

24/7 Emergency Maintenance and Repair Services

We offer round-the-clock emergency response services, ensuring that maintenance and repairs are handled promptly and efficiently. Our skilled team is available 24/7, 365 days a year, to provide urgent and dependable maintenance solutions, guaranteeing that your security systems remain operational and secure at all times.

Service Request Form